FixTicket — Privacy Policy

_Last updated: 2026-07-12_

FixTicket ("the app") is developed by Mobilia Apps. This policy explains what data the app handles and how.

Summary

FixTicket is an offline, on-device repair-shop ticketing tool. Your business data — customers, tickets, device details, photos, signatures, parts, payments and invoices — is stored only on your device. We do not operate servers for FixTicket and we do not collect, transmit, sell, or have access to your business data.

Data stored on your device (not collected by us)

• Customer records (name, phone, address, email you enter)
• Repair tickets: device type/brand/model, serial/IMEI, reported issue, diagnosis,

condition checklist, promised/warranty dates

• Device unlock passcodes you optionally record — stored locally and shown masked;

never included in shared invoices/receipts or transmitted anywhere

• Photos you capture or import (stored in the app's private storage)
• Customer signatures (check-in and pickup)
• Parts, payments, and invoice/receipt records
• App settings (theme, language, currency, business profile)

This data never leaves your device except when you explicitly share a file (e.g. share an invoice PDF or CSV export) using your device's share sheet, at which point it goes only to the app/person you choose.

Data collected by third-party services

• Google AdMob (ads): The free version shows ads. Google's Mobile Ads SDK may

collect device identifiers (including the Advertising ID) and similar data to serve and measure ads. See Google's policy: https://policies.google.com/privacy and https://support.google.com/admob/answer/6128543. Purchasing Premium removes ads.

• Google Play Billing: Purchases (Premium lifetime / monthly / yearly) are processed

by Google Play. We do not receive or store your payment details.

We do not use analytics or crash-reporting SDKs that transmit your data.

Permissions

• Internet / Network state: required only to load ads and process purchases.
• Notifications (optional): local reminders for ticket follow-ups.
• Camera (via the system camera app): only when you choose to take a photo; the app

does not request a standalone camera permission.

Children

FixTicket is a business tool and is not directed at children under 13.

Your choices

• Uninstalling the app removes all locally-stored data.
• Buy Premium to disable ads (stops AdMob ad requests).
• Reset your Advertising ID in Android Settings at any time.

Data Retention

We keep your information only for as long as it is needed for the purposes described in this policy.

• All of your entries stay on your device. We operate no server for this data and never receive a copy of it, so there is nothing for us to retain. Your data is kept until you delete the individual entry, clear the app's storage, or uninstall the App. Uninstalling removes all of it from the device.
• Support emails — if you contact us, your message is retained for up to 24 months after your enquiry is resolved, then deleted.
• Purchase records — retained by Google Play for the period required by applicable tax and accounting law. We do not hold separate copies.

Data Deletion — How to Delete Your Data

You can delete your data at any time. Delete individual entries Open any entry in the App and tap Delete. It is removed immediately from the device. Uninstall Uninstalling the App removes all locally stored data from your device. Request deletion by email If you cannot access the App, or you want written confirmation that your data has been erased, email us at muhammadilyas15@gmail.com with the subject line "FixTicket – Data Deletion Request". We will verify the request, delete all associated data, and confirm by email within 30 days. There is no charge for this.

Contact

Questions: muhammadilyas15@gmail.com

Privacy Policy URL: https://itworldpro.com/fix-ticket/privacy-policy